Returns & Exchanges

At Cane-line, we want you to be completely satisfied with your high-quality furniture; if your purchase does not meet your expectations, you can return it within 14 days of receipt for a full refund. All returned items must be in their original packaging and in unused condition to ensure a smooth processing experience.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number and provide your order details.

• 2.
  Pack Your Items

  Carefully pack the furniture in its original protective packaging, ensuring all components and assembly instructions are included to prevent damage during transit.

• 3.
  Schedule Collection

  Once your return is approved, we will coordinate with our specialized furniture couriers to schedule a convenient pickup time from your location.

• 4.
  Inspection and Refund

  After our warehouse team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 10 business days.